NHTSA Complaint #754028 — 2000 FORD EXPEDITION

SINCE PURCHASING THIS VEHICLE IN MARCH 2000, WE HAVE HAD PROBLEMS WITH ROUGH IDLING, TRANSMISSION NOT WANTING TO SHIFT, FRONT END CLUNKING, REAR END SUSPENSION AND SUDDEN ACCELERATION. EXTENSIVE REPAIRS HAVE BEEN DONE ON THIS VEHICLE, INCLUDING REPLACING THE TRANSMISSION, YET NONE OF THE ABOVE ITEMS HAVE BEEN REPAIRED. IT IS EXTREMELY DANGEROUS TO BE DRIVING A VEHICLE WHEN SUDDENLY IT WILL ACCELERATE AND DRIVE ON ITS OWN. THE CAR CAN DRIVE AT 50 - 60 MPH FOR SEVERAL MILES WITHOUT STEPPING ON THE ACCELERATOR. WHEN STOPPED AT A TRAFFIC LIGHT YOU HAVE TO LISTEN TO THE ENGINE, WATCH THE RPM'S AND BE READY TO PUT THE CAR INTO NEUTRAL AND PUSH FORCEFULLY ON THE BRAKES TO KEEP THE CAR FROM PLOWING INTO THE CAR AHEAD. LAST WEEK I PULLED INTO THE BANK PARKING LOT AND WITH NO WARNING THE CAR'S RPM'S JUMPED TO 3,000 AND I BARELY MISSED HITTING TWO PARKED CARS. IN ADDITION, THE FRONT END MAKES HARD, LOUD GRINDING NOISES, WHEN BACKING UP THE FOUR WHEEL DRIVE GOES OUT AND IT FEELS LIKE THE CAR HAS TWO FLAT TIRES. IT ALSO DOES THIS SOMETIME GOING FORWARD AND TURNING, SO IT IS DIFFICULT TO STEER WHEN IT DOES THIS. FROM THE DAY THAT THIS CAR WAS PURCHASED IT HAS IDLED LIKE AN OLD CAR THAT DESPERATELY NEEDS A TUNE UP. ALL THESE PROBLEMS STILL EXIST AFTER HAVING THE CAR BE AT THE DEALER FOR 39 DAYS THIS YEAR. BECAUSE THIS VEHICLE IS NOT SAFE, I HAVE NOTIFIED CHINO HILLS FORD, FORD AND THE ARBITRATION BOARD THAT I WANT FORD TO REPURCHASE MY VEHICLE BECAUSE IT IS NOT SAFE.*AK