NHTSA Complaint #754015 — 1997 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM:HORN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	754015
Vehicle	1997 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM:HORN
Date of Incident	April 1, 2001
Date Filed	November 6, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

CLOCK SPRING FAILED, DISABLING HORN, AIRBAG, AND CRUISE CONTROL. WHEN WE BROUGHT IT TO THE DEALER, WE WERE TOLD THAT IT IS A COMMON PROBLEM, BUT THAT SINCE THE VEHICLE WAS OUT OF WARRANTY WE WOULD HAVE TO PAY $250 FOR THE REPAIR. SINCE THEN, TWO OTHER FRIENDS WITH THE SAME CAR HAVE HAD THEIR CLOCK SPRING FAIL, AND THEY HAVE HAD TO PAY FOR THE REPAIR. CHRYSLER HAS ISSUED A SERVICE BULLETIN (08-010-01) FOR THE REPAIR, BUT REFUSES TO PROVIDE THE REPAIR AT NO, OR A REDUCED, COST. AS THE HORN AND AIRBAG WERE DISABLED, I FEEL THAT THIS SHOULD HAVE BEEN COVERED AS A SAFETY ISSUE RECALL.*AK

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Other ELECTRICAL SYSTEM:HORN Complaints

#10143388 — November 21, 2005 — NO AIRBAG, NO HORN. *NM

#10056441 — February 3, 2004 — HORN AND CRUISE CONTROL SUDDENLY QUIT WORKING AND AIRBAG LIGHT IS ON. *AK

#10043186 — October 19, 2003 — SEVERAL MONTHS AGO, WE HAD PROBLEMS INVOLVING THE CRUISE CONTROL, AND AIR BAG LIGHT. WE FOUND OUT ABOUT A RECALL IN R...

#769665 — November 15, 2002 — HORN DOESN'T WORK, CRUISE CONTROL DOESN'T WORK, AIRBAG WARNING LIGHT IS ALWAYS ON. DT

#769012 — November 5, 2002 — MY HORN DOES NOT WORK. MY CRUISE CONTROL DOES NOT WORK. INTERMITTENTLY, MY WINDSHIELD WIPERS TURN ON ALL BY THEMSEL...

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