NHTSA Complaint #753708 — 1999 MERCURY COUGAR

THE ENGINE WILL KILL WITHOUT ANY INDICATIONS AT HIGH SPEEDS OF 50+ MPH. WHEN ATTEMPT IS MADE TO HIT THE BRAKES OR STEER, THEY BOTH LOCK UP AND THAT IS WHEN I DISCOVER THAT THE CAR IS DEAD. LUCKILY, I NEVER NEEDED TO USE MY BRAKES OR STEERING WHEN IT HAPPENED, I COASTED THROUGH TRAFFIC WHILE HAVING TO TURN THE IGNITION OFF AND THEN ON AGAIN. THE DEALERSHIP HAS HAD IT FOR TWO WEEKS, THEY HAVE HAD THE VEHICLE FAIL FOR THEM, YET IT STILL READS AS IF THERE IS NOTHING WRONG WITH IT ON ALL OF THEIR DIAGNOSTICS. IT IS UNDER WARRANTY AND FORD IS NOT OFFERING TO REPLACE OR REIMBURSE ME FOR THE AUTOMOBILE. THEY ACTUALLY TOLD ME TO COME PICK IT UP AND DRIVE IT TILL IT HAPPENED AGAIN. SHOULD TRAFFIC HAD BEEN SLIGHTLY DIFFERENT WHEN THIS HAPPENED TO ME, I COULD BE DEAD, MY BABY COULD BE DEAD AND WHOMEVER I HIT COULD BE DEAD. YET FORD IS TAKING LITTLE RESPONSIBILITY FOR IT.*AK