NHTSA Complaint #753355 — 2000 CHEVROLET SILVERADO

WE'VE HAD DRIVETRAIN VIBRATION TROUBLE WITH OUR TRUCK SINCE IT WAS ALMOST NEW. IT HAS BEEN IN THE SERVICE DEPT. SEVERAL TIMES FOR THIS PROBLEM. THE DEALERSHIP HAS REPLACED DIFFERENT ITEMS WITHOUT FIXING THE PROBLEMS. THE DEALERSHIP HAS REDUCED SOME OF THE VIBRATIONS. THE VIBRATION GETS BAD ENOUGH THAT THE DOME LIGHT COVER HAS FALLEN OFF DUE TO VIBRATIONS. FROM WHAT WE'VE RESEARCHED G.M. HAS HAD PROBLEMS WITH THE '99,2000 &2001 SILVERADO TRUCKS AND HAVE BEEN UNABLE TO FIX THE PROBLEMS. THE LAST VISIT TO THE SERVICE DEPT., WE WERE TOLD THAT "YES" THERE IS VIBRATION WITH OUR TRUCK, BUT IT'S WITHIN GM SPECS AND THEY CAN'T OR WON'T DO ANYTHING ELSE WITH IT. WE NOW HAVE A PROBLEM WHEN SHIFTING FROM REVERSE TO DRIVE WITH OUR FOOT ON THE BRAKE THE TRUCK SOMETIMES JUMPS FOWARD. WE ARE GOING THROUGH ARBITRATION WITH THE BETTER BUSINESS BUREAU AND SPEAKING WITH THE GM REP. ABOUT THESE PROBLEMS, HE FELT THAT THESE PROBLEMS WERE NOT SAFETY RELATED. I TOLD HIM THAT IF A TRUCK JUMPS FOWARD WITH THE BRAKE ON IS A SAFETY PROBLEM. I TOLD HIM THE VIBRATION PROBLEM WAS A SAFETY ISSUE ALSO DUE TO THE STRESS PUT ON VIBRATING PARTS IN THE SHORT OR LONG RUN. THE GM REP. IS ACTING LIKE WE HAVE THE ONLY TRUCK WITH THIS PROBLEM, WHICH IS NOT THE CASE. THERE IS NOT ENOUGH ROOM HERE TO TELL MORE ABOUT THESE PROBLEMS AND WERE MORE THEN HAPPY TO DISCUSS THESE PROBLEMS.