NHTSA Complaint #752926 — 1998 FORD F-150 TIRES

Complaint Details

ODI Number	752926
Vehicle	1998 FORD F-150
Component	TIRES
Date of Incident	September 30, 2001
Date Filed	October 12, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

HAD A TIRE BLOWOUT WHILE ON INTERSTATE. GOODYEAR DEALER INSPECTED TIRE AND DETERMINED THAT THERE WAS NO CUTS OR PUNCTURES THAT CAUSED THE BLOWOUT.GOODYEAR OFFERED A DISCOUNT ON A NEW TIRE BASED ON TREAD WEAR.GOODYEAR DEALERS , HOWEVER DO NOT HAVE THE TIRE NEEDED. I CONTACTED GOODYEAR AND THEY SAID THEY ARE ON BACK ORDER AND I SHOULD JUST BUT A USED TIRE TO USE UNTIL TIRES ARE AVAILABLE.I DON'T WANT TO USE ANY USED TIRES AND I AM NOW AFRAID OF MY OTHER TIRES ON ANY INTERSTATE DRIVING.GOODYEAR WAS VERY UNCOOPERATIVE TO TRY TO HELP ME IN ANY WAY EXCEPT TO SAY THEY DON'T HAVE MY PARTICULAR TIRE. I WOULD BE WILLING TO UPGRADE TO A BETTER TIRE AND INSTALL A COMPLETE NEW SET IF THEY WOULD CONSIDER THEIR DISCOUT ON THE BETTER TIRES. I FEEL THAT I HAVE NOT BEEN TREATED FAIRLY AS THE TIRE DEFECT WAS NOT ANY FAULT OF MINE...CAN YOUR ORGANIZATION HELP ME IN ANY WAY? I HAVE SOME MORE INTERSTATE TRIPS TO MAKE AND DO NOT FEEL SAFE WITHOUT HAVING NEW TIRES INSTALLED.ND. *AK (TIRESIZE: P275/60R17)

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