NHTSA Complaint #752803 — 2001 OLDSMOBILE AURORA UNKNOWN OR OTHER

Complaint Details

ODI Number	752803
Vehicle	2001 OLDSMOBILE AURORA
Component	UNKNOWN OR OTHER
Date Filed	October 12, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

THE AUTO HAS A CONVIENCE PACKAGE WHICH CONSISTS OF A MIRROR,COMPASS, AND ONSTAR. THE OWNER HAS TRIED TO GET THE PERSONAL CALLING FEATURE OF ONSTAR CONNECTED SINCE APRIL 2001. SO FAR I HAVE BEEN PROVIDED A PHONE NUMBER 400 5847 A LETTER GIVING ME 100 FREE MINUTES, BUT AS OF THIS DATE OCT1 2001 NO SERVICE CONNECTION. AS ON STAR IS A HANDS FREE CELL PHONE THE LACK OF SERVICE IS A SAFETY ITEM AS IT PREVENTS DRIVER DISTRACTION. ONSTAR INDICATES THAT THERE IS A SYSTEM DEFECT AND IT WILL BE CORRECTED SOON BUT FIVE MONTHS IS NOT SOON. DID THEY FIELD A SYSTEM WITH A KNOWN DEFICIENCY? HELP ME PLEASE. NOSAFETYNDEFECT. *AK

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