NHTSA Complaint #752477 — 1998 KIA SPORTAGE

CONTINUATION PART 3...VERY SLOWLY, THERE WAS A TERRIBLE CRUNCHING OR GRINDING METAL ON METAL NOISE WHEN THE VEHICLE WAS SLOWED DOWN (NOT THE BRAKES), THE WAS A HORRIBLE GROAN SOUND WHEN THE VEHICLE ACCELERATES ON THE FREEWAY, THERE WAS SOMETHING WRONG WITH THE HUBS ON THE VEHICLE, AND THE VEHICLE WOULD STALL AT ANY GIVEN TIME. WHEN I PICKED THE VEHICLE UP FROM THE DEALER AFTER BEING OUT OF SERVICE FOR 8 CONSECUTIVE DAYS, THE DEALER STATED THAT THEY DUPLICATED EACH AND EVERY CONCERN AND ADDRESSED THEM ALL. EXACTLY 1 WEEK LATER, THE CHECK ENGINE LIGHT CAME BACK ON AND THE VEHICLE DIED ON ME AT THE MALL. I CALLED A TOW TRUCK AND HAD TO GET THE BATTERY BOOSTED SINCE SOMETHING THAT THE DEALER DID ELECTRICALLY WAS IMPROPER. I MADE IT BACK HOME BUT WAS UNSURE WHETHER OR NOT I COULD MAKE IT TO WORK THE NEXT DAY WITH A WEAL BATTERY. SURE ENOUGH, THE VEHICLE DID NOT START IN THE MORNING. I IMMEDIATELY CALLED THE DEALER, AND THEY SENT A TOW TRUCK TO MY HOUSE TO PICK UP THIS LEMON. AFTER ANOTHER 5 DAYS OUT OF SERVICE, I PICKED THE VEHICLE UP AND WAS ADVISED THAT THERE WAS A BAD ENGINE HARNESS IN THE VEHICLE. EXACTLY 2 DAYS LATER, THE ENGINE LIGHT CAME BACK ON, THE VEHICLE STARTED LEAKING OIL, THE WINDOWS STARTED MOVING SLOW AGAIN, THE REAR END OF MY VEHICLE STARTED RATTLING, THE FRONT END OF THE VEHICLE HAD THE METAL ON METAL NOISE AGAIN, THE GROAN NOISE HAD COME BACK, THE VEHICLE HAD LOST POWER GOING UP THE SLIGHTEST INCLINE. FEELING LIKE THERE WAS NO OTHER OPTION AVAILABLE TO ME, I SENT KIA A LETTER ASKING FOR A BUYBACK AS WELL AS ALL OF MY REPAIR INVOICES AND ALL THEY DID WAS OFF TO PAY ONE OF MY CAR NOTES AND TOLD ME TO TAKE THE VEHICLE BACK TO THE DEALER. I DECLINED THEIR OFFER TO PAY 1 CAR NOTE AND TOOK THE VEHICLE TO THE DEALER WHERE IT STAYED FOR 16 CONSECUTIVE DAYS. AGAIN, ALL CONCERNS WERE DUPLICATED AND ADDRESSED. AFTER PICKING UP THE VEHICLE, I NOTICED THAT NONE OF THE INSTRUMENT PANEL LIGHTS WERE COMING ON AS THEY USUALLY DID WHEN I STARTED THE VEHICLE. *AK