NHTSA Complaint #752245 — 1999 KIA SEPHIA

ENGINE LIGHT RECURRINGLY GOES ON. DIAGNOSED AND REPAIRED, PREVIOUSLY, FOR EMISSIONS SOLENOID PART FAILURE. WHEN BROUGHT IN AND, AGAIN, CODES CAME UP AS EMISSIONS / SMALL EVAP LEAK IN SYSTEM, DEALERSHIP KEPT VEHICLE OVER 16 HOURS, TOLD OWNER THEY COULD NOT LOCATE AN AVAILABLE KIA MECHANIC TO LOOK AT OR WORK ON, SO THEY HAD A DIFFERENT MANUFACTURER (HYUNDAI) WITHOUT MY AUTHORIZATION LOOK AT THE VEHICLE. THE HYUNDAI MECHANIC, SVC MGR SAID, COULDN'T FIGURE OUT WHAT TO DO, AND THEN SVC MANAGER TOLD OWNER THAT THE HYUNDAI MECH MOVED SOME THINGS UNDER THE HOOD AND TIGHTENED GAS CAP, VEHICLE THEN SEEMED OKAY AND VEHICLE OKAY TO DRIVE WITH ENGINE LIGHT ON- JUST NOT WHEN FLASHING ON AND OFF' AND IF GOES BACK ON, BRING BACK IN WHEN A KIA MECHANIC COULD LOOK AT IT. I TOLD THEM THAT I DID NOT FEEL SAFE DRIVING, ESP. AS IT HAD JUST BEEN REPAIRED FOR THE EMISSIONS SYSTEM/ENGINE LIGHT SEVERAL MONTHS BEFORE AND COULD HE PLEASE CALL OTHER LOCAL DEALER. HE SAID HE DID NOT HAVE ACCESS TO THEIR WARRANTY WORK OR THEIR LOCAL SYSTEM REPAIR RECORDS AND SAID NOT NECESSARY FOR THEM TO CALL OR TAKE TO ANOTHER KIA DEALERSHIP (EVEN THOUGH OTHER DEALERSHIP ONLY 20 MINUTES AND A LOCAL PHONE CALL AWAY). ALSO ASKED DEALERSHIP TO CHECK TRANSMISSION AND CHANGE OIL/WASH (HAD DEALERSHIP ONLINE COUPONS FOR LATTER SVCS) OF WHICH, OF COURSE, NO SERVICES DONE EITHER (EVEN AFTER HAVING VEHCLE OVER 16 HRS). TRANSMISSION STILL STICKS/DRAGS WHILE DRIVING AND VEHICLE STILL RANDOM COLD-START STALLS.*AK