NHTSA Complaint #752205 — 1998 FORD WINDSTAR

MY FRONT PASSENGER WHEEL CAME OFF MY CAR WHEN I CAME TO A STOP TO ALLOW A CAR PASS BY, I WENT TO MAKE A LEFT HANDED TURN WHEN MY ENTIRE WHEEL CAME OFF MY CAR AND SHOT ACROSS THE ROAD. MY HUSBAND CAME TO LOOK AT THE CAR AND WELL AS A TOW TRUCK HAD TO TAKE OUR CAR HOME, BOTH MADE THE COMMENT THAT ALL FIVE BOLTS SCHEERED OFF. STATE FARM OUR INSURANCE COMPANY PLUGGED THIS INFORMATION INTO THEIR SYSTEM AND SAID THAT IT IS A FORD ISSUE AND THAT I NEED TO FILL OUT THIS COMPLAINT FORM FOR YA'LL TO INVESTIGATE. STATE FARM IS SAYING THAT IT HAS TO DO WITH THE ROTAR AND VIBRATION IF THE WRONG PARTS ARE INSTALLED THIS SITUTATION COULD HAPPEN. WELL I TOLD STATE FARM AND I WILL TELL YOU, THE ROTARS ARE FROM THE FACTORY AND SO THE "WRONG PARTS" WERE NOT USED AND IT IS NOT A POSSIBLITY BECAUSE IT DID HAPPEN TO ME. FORTURNATELY I WAS NOT INJURED AND MY PRECIOUS GIRLS WERE NOT IN THE CAR WITH ME, BUT I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE OR FOR THAT MATTER WHO IS TO SAY THE OTHER ROTAR WON'T DO THIS ON THE OTHER SIDE. PLEASE CALL ME IF YOU HAVE ANY QUESTIONS OR NEED ADDITIONAL INFORMATION. THANK YOU FOR YOUR TIME WITH THIS MATTER.*AK