NHTSA Complaint #751899 — 1992 MERCURY VILLAGER

AUTOMATIC DOOR LOCKS TRIGGER WITHOUT ANY REASON. I HAVE BEEN UNABLE TO EXTRACT MY CHILD (STRAPPED IN HIS CARSEAT) FROM THE CAR ON NUMBEROUS OCCASIONS PUTTING HIS LIFE AT RISK. A NUMBER OF DEALERSHIPS HAVE EITHER LAUGHED AT ME OR WANTED TO CHARGE UP TO $800 TO LOCATE THE PROBLEM. MY CHILD IS UNABLE TO RELEASE HIMSELF FROM HIS CARSEAT NOR IS HE ABLE TO REACH WINDOW CONTROLS WHILE STRAPPED IN HIS CARSEAT. IT ROUTINELY REACHES OVER 100 DEGREES HERE AND HE COULD EITHER DIE OR BE SEVERELY INJURED BEFORE I WOULD FINALLY BE ABLE TO OPEN A DOOR. I HAVE BEEN INFORMED THIS IS NOT A WIDESPREAD PROBLEM. MAYBE BUT IT IS A SERIOUS PROBLEM. LET'S NOT LET ANY CHILDREN DIE BECAUSE OF EITHER A DESIGN OR MANUFACTURING DEFECT THAT SHOULD NEVER HAVE BEEN TREATED LESS THAT TOTALLY SERIOUSLY. THANK YOU FOR RECONSIDERING THIS ISSUE.*AK