NHTSA Complaint #751863 — 1995 PONTIAC GRAND AM SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	751863
Vehicle	1995 PONTIAC GRAND AM
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	September 5, 2001
Date Filed	September 13, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I HAVE BEEN HAVING AN INTERMITTENT PROBLEM WITH THE BRAKES ON MY 1995 PONTIAC GRAND AM. OCCASIONALLY, WHEN APPLYING THE BRAKES I HEAR A RAPID CLICKING SOUND AND THE BRAKE PEDAL IMMEDIATELY RELEASES AND GOES TO THE FLOOR. AT THAT POINT THE CAR IS WITHOUT BRAKES, AN OBVIOUSLY UNSAFE AND UNACCEPTABLE SITUATION. I HAVE TAKEN THE CAR TO THE LOCAL PONTIAC DEALERSHIP ( MASTER PONTIAC BUICK GMC) TWICE FOR THIS PROBLEM. THEY HAVE TOLD ME THAT THEY CANT DUPLICATE THE PROBLEM AND ARE THEREFORE UNABLE TO FIX THE CAR. WHEN I SPOKE WITH THE SERVICE MANAGER HE AGREED THAT THE CLICKING SOUND THAT PRECEDES THE LOSS OF BRAKING COULD INDICATE A PROBLEM WITH A RELAY. HOWEVER HE INSISTS THAT THEY CANT DIAGNOSE A PROBLEM WITH A RELAY UNTIL IT FAILS COMPLETELY. I SINCERELY DOUBT THAT I AM THE ONLY PERSON OWNING A 1995 PONTIAC GRAND AM WHO HAS EVER HAD THIS BRAKING PROBLEM. *AK

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