NHTSA Complaint #751731 — 1992 CHEVROLET ASTRO

SUSPENSION:FRONT:SPRINGS:TORSION BAR issue reported to NHTSA

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Complaint Details

ODI Number	751731
Vehicle	1992 CHEVROLET ASTRO
Component	SUSPENSION:FRONT:SPRINGS:TORSION BAR
Date of Incident	July 20, 2001
Date Filed	September 10, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

TORSION BAR BROKE WHILE DRIVING INTO DRIVEWAY. GM AND DEALER FAIL TO ADMIT THE DESIGN DEFECT WHICH WAS CORRECTED ON 1997 VECHICLES AND IS NOW REQUIRED FOR REPAIRS. NO TORSION BAR SEALS WERE EVER INSTALLED PER GM'S MANUAL ACCORDDING TO MY DEALER MECHANIC. THIS SEAL WAS INTENDED TO PREVENT ROAD DEBREE AND WATER FROM ENTERING THE SUPPORT TUBE AND CAUSING THE RUST, STRESS CORROSION AND EVENTUAL FAILURE OF THE TORSION BAR. THE FACT IS THAT GM CORRECTED THE DESIGN DEFECT ON 1997 MODELS WITHOUT ADMITTING TO THE DESIGN PROBLEM, THUS ENDANGERING THE LIVES OF OWNERS OF SUCH VECHICLES. FURTHERMORE, GM FAILED TO SUGGEST ANY TYPE OF MAINTENANCE INSTRUCTIONS FOR THIS SEAL IN ANY OF THEIR OWNERS MANUALS. I CAN'T BELIEVE THIS DESIGN FLAW HASN'T RESULTED IN DEATHS AND LAW SUITS. THE NHSA DATA BASE SHOWS APPROXIMATELY 90 CUSTOMER FAILURES FROM 1992 THRU 1996 WITH FAILURE NUMBER PEAKING AT 35 IN 1995. PLEASE INVESTIGATE THIS SITUATION AND SAVE SOMEONE'S LIFE. THANK YOU. *AK

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