NHTSA Complaint #751615 — 2000 LINCOLN LS

FRONT BUMPER AIR DEFLECTOR ON CAR HAS BEEN A MAJOR PROBLEMS SINCE WE FIRST DROVE CAR OFF THE LOT. WE ARE UNABLE TO DRIVE INTO ANY SHOPPING CENTER THAT HAS A SLIGHT INCLINE WITHOUT DRAGGING THE CAR. WE HAVE REPEATEDLY COMPLAINED ABOUT THIS AND ARE TOLD BY DEALER THAT CAR DOES NOT SIT TO LOW. HOWEVER I CAN NOT EVEN GO TO OUR NEIGHBORHOOD POST OFFICE WITHOUT SCRAPING THE UNDERCARRIAGE OF CAR. ON SEVERAL OCCASIONS WE HAVE HAD TO USE WIRE COATHANGERS TO REATTACH THE PLASTIC-LIKE PAN IN ORDER TO DRIVE THE VECHICLE. MY HUSBAND AND I ARE NOT "HOT-RODDERS" BUT 60+ SENIORS. WE DRIVE ONLY ON THE FREEWAYS AND IN RESIDENTIAL AREAS . AS THIS HAS BEEN AN ONGOING PROBLEM WE FEEL THAT EITHER WE HAVE A "LEMON" OR THAT THERE IS A MAJOR STRUCTURAL DEFECT IN THE SUSPENSION OF THIS VEHICLE . THE DAY WE WERE TO TAKE DELIVERY OF OUR CAR THE SALESPERSON CALLED TO NOTIFY US IT HAD TO GO TO THE BODY SHOP BECAUSE ONE OF THE DOORS WAS NOT ALIGNED PROPERLY. IN HINDSIGHT WE WONDER IF THAT IS WHERE OUR TROUBLES BEGAN AND IF POSSIBLY THIS PARTICULAR CAR WAS DROPPED OFF THE CARRIER? WE FEEL THAT HAVING TO RETURN THIS CAR TO THE DEALER 8 TIMES FOR VARIOUS PROBLEMS WITH MILEAGE OF ONLY 16000 IS EXCESSIVE.*AK