NHTSA Complaint #751297 — 1997 TOYOTA 4 RUNNER

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	751297
Vehicle	1997 TOYOTA 4 RUNNER
Component	TIRES
Date of Incident	May 1, 2001
Date Filed	August 30, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE HAVE CONTACTED TOYOTA AND THE DEALERSHIP AND THEY ARE UNWILLING TO SEE ANY OF THESE THINGS AS SAFETY HAZARDS. ESPECIALLY DOOR LOCKS, TIRES, SEATBELTS. AND WE WERE NEVER TOLD THE VEHICLE WAS SERVICED BEFORE WE PURCHASED IT "BRAND NEW" IN 1997. WE FOUND THAT OUT IN ERROR AT THE DEALERSHIP (AL HENDRICKSON TOYOTA) WHEN THEY ACCUSED US OF NOT SERVICING OUR VEHICLE. THE SUV WAS CLEARLY A LEMON ALL ALONG. WE TOOK THE VEHICLE TO BE SERVICED BUT THE DEALERSHIP CONVENIENTLY HAS NO RECORDS OF US, EVEN WHEN PROVIDED WITH DOCUMENTED PROOF (RECEIPTS). THERE COMPUTER SAYS "WE DID NOT COME INTO SERVICE OUR VEHICLE." THE 1997 4-RUNNER IS A SAFETY HAZARD. (DOT NUMBER: N/A TIRESIZE: P265/70R16)

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