NHTSA Complaint #751164 — 2001 CHRYSLER SEBRING STEERING:RACK AND PINION

Complaint Details

ODI Number	751164
Vehicle	2001 CHRYSLER SEBRING
Component	STEERING:RACK AND PINION
Date of Incident	July 11, 2001
Date Filed	August 28, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

STEERING RACK MAKES CLANKING/RATTLING NOISE WHEN TURNING OVER ROUGH PAVEMENT. CAN BE FELT THROUGH STEERING COLUMN. SERVICE TECHNICIANS AT DEALER HEARD NOISE BUT COULD NOT INITIALLY IDENTIFY IT. THEY DROVE 4 OTHER 2001 SEBRING SEDANS AND HEARD SAME NOISE. CONTACTED CHRYSLER AND WERE TOLD IT WAS STEERING RACK. I WROTE LETTER TO CHRYSLER AND WAS TOLD THAT NOISE IS A "CHARACTERISTIC OF THE CAR." I AM VERY CONCERNED SINCE STEERING IS INVOLVED. WOULD LIKE THIS PROBLEM FIXED AND NOT TOLD "THEY ALL DO IT."

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