NHTSA Complaint #750973 — 1998 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	750973
Vehicle	1998 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	June 20, 2001
Date Filed	August 27, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

THIS VAN IS 3 YEARS OLD. CORROSION MOST LIKELY CAUSED THE PROBLEM WITH STRUT RODS & SWAY BAR LINKS. OBVIOUSLY THIS MANUFACTURER WAS NOT CONCERNED WITH QUALITY B/C OF ALL THESE PROBLEMS. THE FORD COMPANY WILL NOT REIMBURSE ME (MY VAN IS NO LONGER COVERED BY FACTORY WARRANTY) UNLESS THEY ISSUE A RECALL ON ANY PARTICULAR PROBLEM. I JUST DON'T UNDERSTAND WHY I WOULD HAVE ALL THESE PROBLEMS WITH A VEHICLE THAT WAS LESS THAN 2 YRS OLD WHEN THE PROBLEMS STARTED. MAYBE YOU CAN'T HELP ME, BUT I WANTED TO LODGE A COMPLAINT.*AK

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