NHTSA Complaint #750718 — 2001 FORD EXPLORER

HAVE CONTACTED FORD COUNTRY DEALERSHIP FOR THE RECALL/REPLACEMENT OF TIRES JUN 6,JUL 2,JUL 13, JUL 23 AND ON AUG 16 & 17. IN JUN THE SERVICE MGR LARRY SAID REPLACEMENT TIRES WOULD BE IN ABOUT 2WKS. IN AUG HE WILL NOT ANSWER MY CALLS OR RETURN MY CALLS. I HAD ORGINALLY REQUESTED MICHELIN TIRE AS APPROVED BY THE FORD MOTOR CO. I FEEL LIKE I'M JUST GETTING THE RUN AROUND. MY WIFE AND I ARE SENIORS AND DRIVE THE HI-WAYS FREQUENTLY, SHE IS CONCERNED ABOUT THE FIRESTONE TIRES DRIVING AT THE SPEED LIMIT 75MPH AS WELL AS AT 109 DEGREES TEMP. AND RIGHTFULLY SO. AN ACCIDENT AT OUR AGE COULD WELL BE FATAL. THE TIRE CALLS FOR INFLATED PRESS. TO 40LBS, FORD CO. SAYS 30 IN THE FRONT AND 35 IN THE REAR. WHEN INFLATING AT 30 IN THE FRONT I NOTICE THE STEERING IS HARD (PERHAPS THIS VEHICLE IS DESIGNED TOO TOP HEAVY AND THAT IS WHAY THEY HAVE YOU LOWER THE PRESSURE IN THE FRONT TIRES IN TURN MAKING THE STEERING HARD TO TURN) ANYHOW I SUSPECT THE DEALERSHIP IS NOT REPLACING THE RECALLS BECAUSE THEIR TO BUSY REPLACING THE TIRES ON THEIR CAR LOT FIRST, THERE IN DANGERING OTHER PEOPLES LIFES SO THAT THEY CAN SELL THEIR VEHICLES. I HAVE NOT HAD A BLOWOUT YET, NOR DO I LOOK FORWARD TO HAVING ONE AT 75MPH AT 109 TEMP. I WOULD APPRECIATE YOUR HELP IN MAKING FORD CO. AND THEIR DEALERSHIP MAKING GOOD ON THEIR RECALL EFFORTS. EVEN THOUGH THESE TIRES ARE RELATIVELY NEW THE TEMPTURES HERE IN VEGAS AND SPEED LIMITS REQUIRED CAN ENDANGER MY WIFE AND FAMILY. WILL NOT ANSWER OR RETURN MY CALLS. IN JUN. *AK (TIRESIZE: P25570R16)