NHTSA Complaint #750691 — 1989 FORD ECONOLINE

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR issue reported to NHTSA

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Complaint Details

ODI Number	750691
Vehicle	1989 FORD ECONOLINE
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	April 25, 1994
Date Filed	August 21, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CATALYTIC CONVERTER FAILED 3 OUT OF 4 TIMES. THREE OF THE FOUR TIMES THAT THIS PROBLEM HAS ACCURRED FORD HAS TAKEN REPLACE THE PART MOSTLY FREE OF CHARGE. THIS TIME IN 2001 FORD WILL NOT FIX THE PROBLEM AND TELLS US TO BAD. WE FILL THAT BEING A REPEATED PROBLEM FORD MOTOR COMPANY SHOULD IN GOOD FAITH TAKE CARE OF THIS PROBLEM COMPLETELY ONCE AND FOR ALL. WE WOULD LIKE TO BE REIMBURSED FOR OUR REPAIR COST. WE DID HAVE THIS PROBLEM FIXED AT OUR EXPENSE. WHEN WE WENT TO PICK UP OUR RV WILSON CORNELIUS FORD OF VALLEJO CA WHEN ASKED IF WE WOULD HAVE CONTINUIUS PROBLEMS TOLD US NOT TO USE THE GAS WHEN GONG UP HILL. THE ALSO CHARGED US FOR A REPAIR AND PERTS THAT WERE NOT COMPLETE AND REFUSED TO REFUND US THAT AMOUNT. WE HAVE HAD MORE THEN ENOUGH PROBLEM WITH FORD OUR RV AND THE SERVICE TECH NOT DOING THE REPAIRS PROPERLY. PLEASE HELP US..... ANY QUESTIONS PLEASE CALL. *AK

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