NHTSA Complaint #750523 — 1996 CHEVROLET PICKUP

WINDSHIELD WIPERS WILL QUIT OPERATING UNEXPECTEDLY DURING THERE OPERATION, DURING EXTREMELY HEAVY RAIN, LOSS OF DRIVER VISIBILITY GREATLY INCREASES THE RISK OF A VEHICLE CRASH. THIS HAS OCURRED TO ME ON NUMEROUS OCCASSIONS. A RECALL WAS INITIATED BY THE CHEVROLET MOTOR DIVISION ON ALL LIGHT DUTY PICKUP TRUCKS & SPORT UTILITY VEHICLES, 2 & 4 WHEEL DRIVE. A SOLDER JOINT NEAR THE WIRING HARNESS CONNECTOR CAN CRACK CAUSING THE PROBLEM. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 1998. I HAVE NOTIFIED THE CHEVROLET MOTOR DIVISION OF THE PROBLEM & HAVE BEN INFORMED BY THERE CUSTOMER RELATIONSHIP MANAGER LARRY LARSON THAT MY VEHICLE WAS NOT SUBJECT TO THE RECALL & NOT INVOLVED IN ANY SPECIAL POLICY FOR THE WINDSHIELD WIPER MOTORS. HE STATED THAT THIS PROBLEM COULD BE RELATED TO OWNER MAINTENANCE, AGE OR WEAR. I ADVISED HIM THAT A CIRCUIT BOARD IS NOT A WEAR ITEM, & I DON'T SEE HOW A FAULTY SOLDER JOINT ON A CIRCUIT BOARD PROVIDED BY THE MANUFACTURER COULD BE CONSIDERED A OWNER MAINTENANCE ITEM. AS FAR AS I CAN SEE THIS SITUATION THIS IS A DEFINITE SAFETY ISSUE & IT IS OCURRING TO OTHER VEHICLES OF THE MAKE & VINTAGE THE SAME AS MINE. THIS IS A TYPICAL EXAMPLE OF A MANUFACTURER HIDING DEFECTS ON MOTOR VEHICLES THAT CAN GET YOU KILLED. *AK