NHTSA Complaint #750135 — 2000 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	750135
Vehicle	2000 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	October 14, 2000
Date Filed	August 13, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

THE ENGINE COOLANT SYSTEM ON THE CAR HAS NEVER BEEN RIGHT. ONE MONTH AFTER PURCHASE WE BROUGHT THE CAR INTO THE DEALER BECAUSE THE TRANSMISSION SHIFTED POORLY WHEN THE CAR BECAME HOT. IT WOULD UP SHIFT AND DOWNSHIFT FOR NO REASON. THEY TOLD US THERE WAS NOTHING WRONG. THAT THIS IS HOW THEY SHIFT. THE TRANSMISSION STILL SHIFTS IN THIS MANNER. THEN IN OCTOBER OF 2000 THE COOLANT WARNING LIGHT CAME ON. WE WERE TOLD BY THE DEALER THAT THE COOLANT TEMPERATURE SENSOR NEEDED TO BE RESET. THEY RESET THE SENSOR AND ON 10/27/2000, JUST TWO WEEKS LATER, THE COOLANT WARNING LIGHT CAME ON AGAIN. THIS TIME THEY REPLACED THE COOLANT TEMPERATURE SENSOR. THEN ON 7/16/2001 THE COOLANT WARNING LIGHT CAME ON AGAIN AND WE NEEDED TO HAVE THE SECONDARY WATER PUMP REPLACED. NOW ON 8/9/01 THE VEHICLE IS AT THE DEALER AGAIN BECAUSE THE COOLANT WARNING LIGHT CAME ON. I AM WRITING A LETTER TO THE MANUFACTURER. ANY FURTHER ADVICE OR ASSISTANCE YOU CAN GIVE WOULD BE GREATLY APPRECIATED.*AK

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