NHTSA Complaint #750037 — 2002 OLDSMOBILE BRAVADA

ON JUNE 9, 2001 I BOUGHT/LEASED A NEW 2002 BRAVADA. SINCE THIS TIME I HAVE HAD MY VEHICLE IN THE SHOP FOR SERVICE. THE FIRST TIME WAS ON JUNE 17 (JUST 8 DAYS AFTER I BOUGHT MY NEW VEHICLE). THE CAR HAD JUST 200 MILES ON IT. I WENT OUT TO MY VEHICLE AND THE REAR OF MY VEHICLE WAS SITTING ABOUT 4 INCHES FROM THE GROUND . WHEN ATTEMPTING TO DRIVE THE VEHICLE, THE VEHICLE WAS BOUNCING AND THE REAR PASSENGERS WERE SITTING TOTALLY RECLINED. WHEN I TOOK THE CAR INTO THE SERVICE CENTER, I WAS TOLD THAT THIS WAS A DEFECTIVE REAR SUSPENSION AND THEY WOULD HAVE MY CAR FOR 3 WEEKS. AFTER MULTIPLE TRIPS TO THE SERVICE CENTER AND THE DEALER I WAS TOLD THAT GM SHIPPED THE PART NEEDED OVERNIGHT SINCE I WAS SO UPSET (THE SALESMAN THAT SOLD ME THE CAR TOLD ME THIS). NEEDLESS TO SAY, I RECEIVED ANOTHER CALL FROM THE SERVICE DEPARTMENT WHO TOLD ME THAT (AFTER 3 DAYS ) MY CAR WAS READY "WE ROBBED A PART FROM ANOTHER 2002 BRAVADA ON THE LOT". I THEN ON 7/31/01, PARKED MY CAR ON MY DRIVEWAY (INCLINE) AND THEN PLACED MY EMERGENCY BRAKE ON. A FEW HOURS LATER I CAME OUT, STARTED MY CAR, TOOK THE EMERGENCY BRAKE OFF, PUT MY FOOT ON THE BRAKE AND PUT THE VEHICLE INTO DRIVE. AT THAT TIME I WENT TO PUT MY FOOT ON THE GAS AND MY CAR ROLLED BACKWARDS OUT OF MY DRIVEWAY, INTO THE STREET AND INTO MY NEIGHBOR'S DRIVEWAY. I PUT MY FOOT ON THE BRAKE BUT DID NOT STOP, I HAD TO PULL THE EMERGENCY BRAKE. I ONCE AGAIN TRIED TO PUT THE CAR INTO DRIVE AND APPLY MY BRAKES, BUT WAS UNABLE TO. I USED MY EMERGENCY BRAKE ONCE AGAIN. I TOOK THE CAR INTO THE SERVICE DEPARTMENT AND THEY HAVE HAD MY VEHICLE SINCE FRIDAY, 8/3/01. THEY STATE THAT IT IS NO LONGER DOING THIS, HOWEVER THEY ARE AWAITING A CALL BACK FROM GM TO SEE IF THERE HAS BEEN ANY OTHER REPORTS OF THIS PROBLEM WITH THE 2002 BRAVADA. I HAVE A MAJOR CONCERN THAT IN ONLY LESS THAN 8 WEEKS THAT I HAVE HAD THIS NEW CAR, I HAVE HAD 2 SAFETY ISSUES WITH IT. THANKS!*AK