NHTSA Complaint #749702 — 1992 FORD TAURUS

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	749702
Vehicle	1992 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 31, 2001
Date Filed	August 9, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

3.8 LITER HEAD GASKET BLEW AND CAUSED MAJOR DAMGAE TO ENGINE AT ONLY 72,000 MILES ! CAR WAS NOT DRIVEN HARD AND ALL SERVICE/MAINTENCE WAS KEPT UP. THIS IS A VERY EXPENSIVE REPAIR AND FORD IS NOT WILLING TO HELP WITH THE COST. I CALLLED FORD CUSTOMER SERVICE AND THEY SAID THEY COULD NOT HELP ME WITH THIS ISSUE AND EVEN WENT SO FAR AS TO SAY THEY HAD NOT HEARD OF THIS PROBLEM BEFORE AND DID NOT KNOW IT IS A COMMON OCCURRENCE AMONG THIS ENGINE. I AM VERY DISAPOINTED IN FORD FOR THIS. FORD SHOULD AT LEAST SPLIT THE COST OF THE REPAIR. *AK

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