NHTSA Complaint #749688 — 2001 FORD ESCAPE

STEERING:HYDRAULIC POWER ASSIST SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	749688
Vehicle	2001 FORD ESCAPE
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date Filed	August 3, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

ENGINE HAS SHUT OFF 3 TIMES WHILE DRIVING, SINCE CAR BOUGHT 6 WEEKS AGO. ALWAYS ON HILLY, CURVEY ROADS, DOING 35-40 MPH, COASTING AND BRAKING LIGHTLY. CHECK ENGINE LIGHT COMES ON. POWER STEERING AND BRAKES GO. HAVE TO MUSCLE CAR TO ROADSIDE. TURNING OFF KEY AND RESTARTING SEEMS TO WORK. HAVE ALSO PUT IN NEUTRAL, TURNED KEY OFF AND RESTARTED, SHIFTING BACK INTO DRIVE. BEEN TO DEALER ONCE LAST WEEK FOR PROBLEM. THEY COULD NOT DETECT OR RECREATE. DEALER CONTACTED FORD HOT-LINE, WHO MADE SUGGESTIONS, TO NO AVAIL. DEALER SAYS THEY NOR FORD HAVE HEARD OF THIS PROBLEM. HARD TO BELIEVE THIS. HAVE SPOKEN WITH FORD CUSTOMER SERVICE TWICE, SYMPATHETIC REACTION BUT WITH NO ADVICE OR SOLUTION. HAPPENED AGAIN YESTERDAY. CAR BACK TO DEALER NOW FOR WEEK WHILE ON VACATION. VERY AFRAID I'M GOING TO KILL MYSELF OR SOMEONE ELSE IN ACCIDENT. EXPRESSED CONCERNS TO DEALER AND FORD. THERE ARE 16 LIKE COMPLAINTS ON NHTSA SIGHT. IS ANYTHING BEING DONE?*AK

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