NHTSA Complaint #749507 — 1996 DODGE GRAND CARAVAN

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS issue reported to NHTSA

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Complaint Details

ODI Number	749507
Vehicle	1996 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	July 31, 2001
Date Filed	August 2, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

I HAVE HAD MY SERPENTINE BELT AND TENSIONER REPLACED TWICE, ONCE AT 32000 (UNDER WARRANTY) AND ONCE AT 73000 MILES. THE DEALER CHARGED ME THE FULL $200 FOR THE REPAIR IN SPITE OF THE FACT THAT I'D HAD IT REPLACED AT 32000M AND IT IS A KNOWN PROBLEM WITH A SERVICE BULLITIN. THE FAILURE CAUSES THE POWER STEERING TO CEASE OPPERATING. I ALSO HAD A BROKEN GEAR TOOTH IN MY TRANSMISSION AT 73,000M. THE DEALER WAS GOING TO CHARGE ME $2100 FOR A NEW TRANSMISSION, BUT I DECIDED TO TAKE IT ELSEWHERE AND HAVE YET TO HAVE IT FIXED. *AK

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