NHTSA Complaint #749333 — 1997 GMC SAFARI

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	749333
Vehicle	1997 GMC SAFARI
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 2, 2001
Date Filed	August 1, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I HAVE REPEATLY TAKEN THIS CAR TO A GM DEALER FOR THE PROBLEM. THEY CHARGED ME TWICE AND FINALLY ADMITTED THEY COULD NOT FIND PROBLEM. THEREFORE, IT LEFT ME NO CHOICE BUT TO GO TO ANY INDEPENDENT TRANSMISSION DEALER, WHO ADVISED ME THIS IS A ONGOING GMC PROBLEM DUE TO POOR TECHANCIAL DESIGN. GM REALIZES THIS PROBLEM, YET HAS TURNED ME DOWN FOR REINBURSEMENT DUE TO MY HAVING IT FIXED BY INDEPENDENT. ALL MY SERVICE WORK HAD BEEN PREVIOUSLY DONE BY DEALER. DEALER TOLD ME HE WAS WORKING WITH GM TECHS BUT COULD NOT FIND PROBLEM, YET THE INDEPENDENT IMMEDIATELY KNEW OF THIS PROBLEM AND HAS SERVICED OVER 200 GM CARS WITH SAME PROBLEM..GMC SUPERVISOR TIFFANY BAKER DENIED PAYMENT. VALVE BODY DESIGN PROBLEM. CONVERTER SLIPS WHEN HOT AND DRIVEN OVER 50 MILES. I HAVE SPENT OVER $600.00 ON THIS PROBLEM AND FEEL GM IS RESPONSIBLE FOR THE REPAIR AND SHOULD REIMBURSE ME.*AK

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