NHTSA Complaint #749197 — 1997 FORD MUSTANG SEAT BELTS:FRONT:RETRACTOR

Complaint Details

ODI Number	749197
Vehicle	1997 FORD MUSTANG
Component	SEAT BELTS:FRONT:RETRACTOR
Date of Incident	May 1, 2001
Date Filed	July 31, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

IN 1999 AT 37,000 MILES THE DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. RECENTLY AT JUST UNDER 50,000 MILES THE PASSENGER SEAT BELT RETRACTOR FAILED. THE CAR WAS BROUGHT TO THE DEALER, CAPITOL FORD AT 50,471 MILES. THE DEALER STATED THAT BECAUSE THE MILEAGE EXCEEDED 50,000 IT WOULD NOT BE REPAIRED UNDER WARRANTY. THE FACT THAT WE HAVE AN EXTENDED SERVICE PLAN WARRANTY DID NOT CHANGE FORD'S RESPONSE. I AM CONTACTING YOU NOW BECAUSE I FEEL THAT FORD MOTOR COMPANY IS BEING UNREASONABLE REGARDING THE WARRANTY REPAIR OF THIS IMPORTANT SAFETY FEATURE. THESE SEATBELTS SHOULD NEVER FAIL AND THE FACT THAT BOTH OF THEM HAVE FAILED SEEMS TO POINT TO A DEFECT THAT SHOULD TRIGGER A RECALL. YOUR ASSISTANCE IN THIS MATTER WILL BE GREATLY APPRECIATED.*AK

Related Complaints for the 1997 FORD MUSTANG

Other SEAT BELTS:FRONT:RETRACTOR Complaints

#10168103 — September 12, 2006 — 1997 FORD MUSTANG PASSENGER SIDE SEAT BELT WILL NOT RETRACT, DRIVERS SIDE RETRACTS ABOUT 98% OF THE TIME, 2% OF THE T...

#10114369 — March 20, 2005 — SEAT BELTS ON DRIVER'S SIDE FAILED ABOUT 2 YEARS AGO AND WERE REPLACE DWITH ONE FROM JUNK YARD. NOW THE ONE ON THE PA...

#10013561 — March 27, 2003 — BOTH FRONT SEAT BELTS ARE JAMMED AND WILL NOT RETRACT. I HAVE ALWAYS HAD THIS PROBLEM WITH BOTH BELTS, BUT HAVE ALWAY...

#8010658 — May 29, 2002 — SEATBELTS ON BOTH SIDES WILL NOT RETRACT. PASSENGER'S SIDE SEATBELT COMPLETELY IS INOPERABLE. DEALER CONTACTED. *AK

#890256 — June 12, 2001 — FRONT SEAT BELTS FAIL TO RESTRAT AFTER BEING RELEASED. HAVE CONTACTED DEALERSHIP, AND WAS INFORMED BY SERVICE MANAGER...

Recent Complaints for the 1997 FORD MUSTANG

#11528744 — ENGINE — June 25, 2023 — Unknown I lost control of my steering and almost wrecked

#11528744 — SEATS — June 25, 2023 — Unknown I lost control of my steering and almost wrecked

#11528744 — UNKNOWN OR OTHER — June 25, 2023 — Unknown I lost control of my steering and almost wrecked

#11265433 — AIR BAGS — October 1, 2019 — TL* THE CONTACT OWNS A 1997 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WHEEL WAS CRACKED IN THE LOCATION OF T...

#11265433 — STEERING — October 1, 2019 — TL* THE CONTACT OWNS A 1997 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WHEEL WAS CRACKED IN THE LOCATION OF T...