NHTSA Complaint #748996 — 1992 DODGE CARAVAN STRUCTURE:BODY:TAILGATE

Complaint Details

ODI Number	748996
Vehicle	1992 DODGE CARAVAN
Component	STRUCTURE:BODY:TAILGATE
Date of Incident	June 23, 2001
Date Filed	July 25, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

RECALL WORK WAS DONE ON THE LIFTGATE SUPPORT WASHERS ON 10/15/97... COULD OVER TIGHTENING THE LIFTGATE ARM BOLT CAUSE THE BOLT TO SNAP OFF. (SNAPPED OFF ON 07/23/2001). DEALERSHIP IS SAYING THEY ARE NOT RESPONSIBLE AND I JUST WANT TO KNOW IF YOU HAVE HAD OTHER PROBLEMS WITH THIS BOLT BREAKING OFF. IF IT WAS IN THE LIFTED POSITION AND BROKE OFF IT WOULD HAVE PUT SOMEONE IN THE HOSPITAL OR WORSE. HERE IS THE INFO ON THE SALES TICKET AT THE TIME: CARD # 6986, J# 1 04D0Z730 LIFTGATE SUP WASHERS, 23730182 INSPECTED WASHER, REPLACE BOTH LIFTGATE SUPPORT WASHERS, WASHER # 18-50-3

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