NHTSA Complaint #748547 — 2001 JEEP GRAND CHEROKEE

TRANSMISSION PROBLEM/ THE TRANSMISSION BANGS, AND I DO MEAN BANGS INTO GEAR. CHRYSLER SAID THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. THIS DOES NOT HAPPEN ALL THE TIME, BUT IT DOES OCCUR AT ANY SPEED AND IN ANY GEAR EXCEPT 1ST. CHRYSLER DISTRICT REP SAID THIS IS THE ELECTRONIC TRANSMISSION SEARCHING FOR THE NEXT GEAR, HE CALLED IT A BURP. I HAVE FELT WHAT HE IS TALKING ABOUT, I HAVE DRIVEN MANY OTHER VEHICLES WITH ELECTRONIC TRANSMISSIONS, BUT WHAT I AM SAYING IS THIS SUV ACTUALLY BANGS OR KLUNKS INTO GEAR SOMETIMES, ESPECIALLY WHEN I FIRST DRIVE IT FOR THE DAY, IT WILL SLAM, NOT BURP,INTO SECOND GEAR . ALSO IT SEEMS TO OCCUR MORE OFTEN WHEN GOING INTO 4TH GEAR, WHEN MY SPEED IS IN THE 45 TO 50 MILES PER HOUR RANGE. THIS SUV HAS SLAMMED INTO GEAR WHILE UP SHIFTING AND DOWN SHIFTING. THERE IS NO WAY THIS SLAMMING / BANGING / KLUNKING INTO GEAR CAN BE CONSIDERED NORMAL. A/C PROBLEM - THE VEHICLE HAS A MISS IN IT WHEN A/C IS ON. MOST NOTICABLE WHEN ON THE HIGHWAY, OCCURS ABOUT EVERY 10 SECONDS. IT FEELS LIKE THE VEHICLE HAS JUST GONE OVER A BUMP IN THE ROAD. I WAS TOLD THIS IS ALSO NORMAL . THIS IS THE A/C SYSTEM CYCLING. I HAVE DRIVEN WELL OVER A HUNDRED VEHICLES OR MORE, ALL OF THEM AUTOMATICS, ALL OF THEM HAD A/C , NO OTHER CAR ,TRUCK OR SUV I HAVE EVER DRIVEN HAS HAD A MISS OR LURCH EVERY 10 SECONDS WHEN THE A/C IS ON OR SLAMS INTO GEAR. CHRYSLER SAYS THIS IS COMPLETELY NORMAL, I HAVE GONE AND TEST DRIVEN 3 OTHER GRAND CHEROKEE LIMITEDS, I DID NOT NOTICE THESE PROBLEMS WITH THOSE VEHICLES.*AK