NHTSA Complaint #748480 — 1998 FORD F-150

RE: WINDSHIELD WIPER. F150 WAS TAKEN IN FOR SERVICE FOR FAULTY WIPERS ON JUN 8,01. THE PROBLEM TURNED OUT TO BE A COMPUTER PART CALLED A GEM OR ASSEMBLY MODULE. FORD HAS HAD THE VEHICLE FOR MORE THAN ONE MONTH. I AM TOLD THAT THE PART IS SIMPLY UNAVAILABLE. I WONDERED IF THE PART HAS GONE BAD SO OFTEN THAT THE PART IS IN HIGH DEMAND. THIS AFFAIR IS OPEN ENDED, AS THE AVIS DEALERSHIP IN SOUTHFIELD, MI (2483557500DENNIS) CAN NOT EVEN SAY FROM WHERE THE PART MAY BE SHIPPED. THERE SEEMS TO BE NO SOURCE FOR THE PART. THEY DON'T KNOW WHEN IT MIGHT ARRIVE. NO PART, NO REPAIR. WHEN ASKED IF I COULD PICK UP THE TRUCK TO DRIVE IT IN THE MEANTIME, I WAS TOLD IT IS "UNDRIVABLE." IS THERE GOING TO BE A RECALL ON THIS PART? PART #F75Z14B205LA. RE: DOOR CRACK. BOTH DOORS HAVE A 1/4" CRACK NEAR THE BACK EDGE OF THE WINDOW. TRUCK IS OUT OF WARRANTY. RE: LEAKING REAR WINDOW. IT WAS REPAIRED BY DEALERSHIP WHILE TRUCK WAS UNDER WARRANTY. *AK