NHTSA Complaint #748190 — 1999 CHRYSLER SEBRING STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	748190
Vehicle	1999 CHRYSLER SEBRING
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 30, 2000
Date Filed	July 16, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

WE NOTICED "TARRY DROPPINGS ON LEDGE WHEN WE OPENED DRIVERS DOOR THEY SEEMED TO BE LEAKING FROM THE DOOR. WE HAVE POWER WINDOWS AND LOCKS. WE WERE NOT TOO CONCERNED I THOUGHT THEY WERE JUST CAUSED BY THE EXTREME HEAT OF THE DESERT AREA HERE IN PHOENIX. THE ONLY PROBLEMS WERE MY WIFE HAD TO RAISE HER DRESS TO KEEP THE TAR FROM GETTING ON THE HEM . SOON AFTER MY CAR REACHED 36,000 MILES MY LOCKS GOT SLOW TO WORK. THEN ABOUT 37,000 MILES MY OUTSIDE DOOR HANDLE JUST FELL OFF WHEN I SHUT THE DOOR. I HAVE ASKED CHRYSLER TO FIX THIS OBVIOUS FLAW IN CONSTRUCTION BUT THEY HAVE TOLD ME SINCE MY CAR WAS NOT IN WARRANTY THEY WERE NOT RESPONSIBLE. I HAVE OWNED MANY CARS AND HAVE NEVER SEEN OR HEARD OF ANYTHING CLOSE TO THIS TYPE OF PROBLEM. I THINK CHRYSLER SHOULD STAND BEHIND THEIR PRODUCT AND FIX THIS. IF YOU HAVE ANY RECORDS OF SIMILAR COMPLAINTS I WOULD APPRECIATE THIS INFORMATION. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER.PLEASE ME @ [XXX] SINCERELY [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR

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