NHTSA Complaint #747836 — 1996 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	747836
Vehicle	1996 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 1, 2001
Date Filed	July 10, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

PROBLEM 1- ENGINE BLEW A HEAD GASKET AS BACKING OUT OF OUR DRIVEWAY, WE HAVE ONLY 72000 MILES ON IT AND WERE TOLD THAT THERE IS A RECALL ON THE 1995 FORD ENGINE FOR THE SAME PROBLEM. THIS REPAIR IS GOING TO COST $1,000.00. FORD HAS GIVEN US NO OPTIONS. 2ND-PROBLEM- ON THE SAME VEHICLE A MONTH BEFORE, AGAIN AS I WAS BACKING OUT OF MY DRIVE THE FRONT SPRING BROKE, PUNCTURED MY TIRE AND COLLAPSED THE SHOCKS, THAT COST $600.00. AGAIN, WHEN WE CALLED FORD WE WERE TOLD THAT THERE HAD BEEN A RECALL ON THE TAURUS FOR THE SAME PROBLEM BUT IT WASN'T FOR THE WINDSTAR. NOW II HAVE A PROBLEM BELIEVING THAT THAY CAN RECALL ONE PRODUCT WITHOUT COVERING THE OTHER WHEN THE SAME EXACT PROBLEM OCCURED WITH MY VEHICLE. PLEASE ADVISE WHAT FURTHER ACTION I CAN TAKE. THANKS. *AK

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