NHTSA Complaint #747817 — 1997 JEEP WRANGLER

ON 09/07/99 AS MY JEEP WRANGLER WAS PARKED IN THE PARKING LOT OF MY BANK IT PROCEEDED TO ROLL BACKWARDS OUT OF THE PARKING LOT, ACROSS A BUSY STREET, AND INTO A CANAL ( DITCH). IT LANDED ON ITS RIGHT SIDE AND WAS SUBMERSED. IT TOOK TWO TOW TRUCKS AND 3 HOURS TO PULL IT OUT. ONCE AT THE JEEP DEALERSHIP THEY INVESTIGATED TO SEE WHAT HAD HAPPENED. THEY CAME TO THE CONCLUSION THAT IT WAS THE GEAR SHIFT ( WHICH HAD BEEN IN THE PARKED POSITION) BUT NEVER GAVE ANY SPECIFICS. MY INSURANCE AND I ENDED UP PAYING A TOTAL OF ABOUT $9,000 DOLLARS. THE REPAIRS TOOK A MONTH AND A HALF, IN WHICH MY INSURANCE PAID FOR A RENTAL CAR. WHEN I ASKED ABOUT HAVING THE POWERTRAIN INVESTIGATED BY AN OUTSIDE MECHANIC THEY OFFERED TO "SELL" IT TO ME FOR $1000 DOLLARS. I FILED A COMPLAINT WITH THE MANUFACTURER SHORTLY THEREAFTER, AND NEVER TO THIS DAY HAVE RECEIVED A REPLY. AFTER READING THE ARTCILE IN THE NEWSPAPER TODAY ABOUT THE DEFECTS IN THE GRAND CHEROKEES IT MADE ME THINK ABOUT MY JEEP AND WHAT HAPPENED TO ME. THE SITUATIONS WITH OTHERS WAS EXACTLY LIKE MY EXPERIENCE EXCEPT THAT NO ONE WAS INJURED. PLEASE INVESTIGATE THE WRANGLERS YEARS 1995-1999 ALSO FOR SIMILAR ACCIDENTS. THAT JEEP WAS MY FIRST VECHICLE AFTER GRADUATING COLLEGE, I HAD ALWAYS WANTED ONE. IT WAS THE FIRST AND WILL BE THE LAST JEEP I EVER OWN AFTER THAT HORRIBLE EXPERIENCE. I AM JUST SO THANKFUL THAT NO ONE WAS INJURED.*AK