NHTSA Complaint #747739 — 1995 DODGE CARAVAN SEATS

Complaint Details

ODI Number	747739
Vehicle	1995 DODGE CARAVAN
Component	SEATS
Date of Incident	June 21, 2001
Date Filed	July 9, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

DRIVER'S SEAT FRAME BROKE IN 2 PLACES WHEN I JUST GOT IN THE VEHICLE. IF BREAKAGE WOULD HAVE OCCURRED DURING DRIVING OR AN ACCIDENT, SEVERE HARM COULD HAVE BEEN DONE TO MY TWO-YEAR-OLD SON WHO SITS DIRECTLY BEHIND ME. AT A MINIMUM, I FEEL DODGE SHOULD HAVE TAKEN CARE OF THIS PROBLEM, BASED SOLELY ON THE SAFETY ASPECT. BUT INSTEAD, THREE DEALERS PASSED THE BUCK TO EACH OTHER, WITH THE THIRD FINALLY SUGGESTING THAT I GO TO AN UPHOLSTERY SHOP. I DID AND THE SEAT WAS REPAIRED FOR $250.00. THE UPHOLSTERY SHOP GAVE ME THE OLD FRAME AND I PLAN TO MAKE PICTURES OF IT. IT IS CLEARLY JUST SNAPPED IN TWO DIFFERENT PLACES, WITH A THIRD PLACE SHOWING SIGNS OF CRACKING. WHAT ELSE CAN I DO TO ENSURE NO ONE ELSE IS HURT BY THIS FAULTY CONSTRUCTION????

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