NHTSA Complaint #747346 — 2000 FORD F-150 SUSPENSION:FRONT

Complaint Details

ODI Number	747346
Vehicle	2000 FORD F-150
Component	SUSPENSION:FRONT
Date of Incident	July 1, 2000
Date Filed	June 28, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

TRUCK WANDERS AS IF IT HAS A MIND OF ITS OWN. WITH THE STEERING WHEEL STEADY IT WANDERS FROM LEFT TO RIGHT . WE HAVE HAD IT IN THE SHOP 7 TIMES SINCE PURCHASED AND THEY ALIGN IT EACH TIME WITH NO CHANGE. DEALER TOLD ME AT THE TIME OF PURCHASE THAT HE WOULD TAKE IT BACK IF I WASN'T SATISFIED, BUT HAS NOW DENIED SAYING IT.WE HAVE BEEN THROUGH THE REVIEW BOARD PROCESS.THEY OFFERED A REPLACEMENT TRUCK, BUT I WAS SO AFRAID OF GETTING ANOTHER ONE THAT I JUST ASKED FOR A REFUND, WHICH THEY REFUSED. THE GENTLEMAN THAT THEY SENT TO DRIVE WITH ME SAID THAT AN ALIGNMENT WOULD NOT FIX THE PROBLEM, THAT IT WAS A DESIGN PROBLEM. HE SAID THAT IT WOULD BE EVEN WORSE IF WE HAD A HEAVY LOAD IN IT. IN HIS REPORT HOWEVER, HE TOLD THE REVIEW BOARD THAT ALL IT NEEDED WAS AN ALIGNMENT .THE ONLY TIME I DRIVE THE TRUCK NOW IS IN AN EMERGENCY SITUATION AS IT IS TOO STRESSFUL TO DRIVE ON A REGULAR BASIS..*AK

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#898899 — November 7, 2001 — FRONT END SHAKES AND VIBRATES. DEALERSHIP IS AWARE OF PROBLEM. *AK

#750998 — August 27, 2001 — ENTIRE TRUCK STARTS TO SHAKE AT 70 MPH. TIRES HAVE BEEN CHECKED THREE TIMES. FORD SAYS "ALL PICKUPS SHAKE AT SPEED ...

#741860 — March 15, 2001 — PROBLEM IS CONSTANT. FRONT END WANDERS, HARD TO KEEP STRAIGHT. *AK

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