NHTSA Complaint #747266 — 1998 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	747266
Vehicle	1998 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date Filed	June 26, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AK

Consumer Description

FORD INITIATED A RECALL ON THE 4.0LITER SINGLE-OVERHEAD CAM ENGINE ON THE FORD EXPLORER. WHEN I TOOK MY CAR IN TO HAVE IT CHECK FOR THE PROBLEM I WAS TOLD THAT MY CAR DID HAVE THE PROBLEM BUT THAT THERE WAS NO FIX YET FOR IT. ONE OF THE STATEMENTS ON THE RECALL NOTICE SAID THAT THIS COULD LEAD TO ENGINE DAMAGE. I ASKED WHAT COULD HAPPEN IF THERE WAS ENGINE DAMAGE AND THE RESPONSE I GOT WAS THAT THE CAR COULD STALL WHILE I AM DRIVING. THEN THE SERVICE MANAGE ASSURED ME THAT A STALLED CAR, EVEN WHEN DRIVING ON THE HIGHWAY, IS NOT A SAFETY PROBLEM. I CONSIDER THIS TO BE A PROBLEM. I AM AMAZED THAT FORD ACKNOWLEDGED THAT MY CAR HAS A PROBLEM THEN TOLD ME TO DRIVE IT HOME WITH MY YOUNG CHILDREN IN THE BACK SEAT. DO I HAVE ANY RECOURSE? *AK

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