NHTSA Complaint #747015 — 1996 CHRYSLER CONCORDE

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	747015
Vehicle	1996 CHRYSLER CONCORDE
Component	STEERING:RACK AND PINION
Date of Incident	June 13, 1997
Date Filed	June 25, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

BUSHINGS ON RACK AND PINION NOT PRESENT (TWO EACH). REPAIRED 3 TIMES. DEALER SAID IT WAS NORMAL. COST TO REPLACE $6 BUSHINGS THIS TIME - $1200+, BECAUSE CHRYSLER NO LONGER SELLS JUST THE BUSHINGS - MUST BUY THE WHOLE RACK AND PINION. LOTS OF PLAY IN THE WHEEL AND HAS RUINED THE TIE RODS AND INNER BUSHINGS THREE TIMES. NO RECALLS? EVERY DEALER HAS THE RACK AND PINION GEAR ASSEMBLY IN STOCK ( 3 TO 6 UNITS)!!! SOMETHING IS WRONG. *AK

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