NHTSA Complaint #746465 — 2000 DODGE STRATUS

THE BRAKES ON MY CAR WERE SQUEAKING ABOUT EVERY OTHER TIME I BRAKED FROM THE TIME I GOT THE CAR, AND THE DEALER COULD NEVER DUPLICATE THE PROBLEM, UNTIL I HAD BROUGHT MY CAR IN FOR THE SIX TIME AND THE BRAKES WERE SQUEAKING AS I PULLED INTO THE SHOP. THE DEALER REPLACE MY BRAKES AT AROUND ABOUT 5000 MILES. I INFORMED THE DEALER THAT WHEN EVER I DROVE MY CAR AND PARKED IT, NOT ONLY WAS THE BRAKES STILL SQUEEKING, BUT I ALSO WOULD GET BURNING SMELL COMING FROM THE REAR LEFT WHEEL. I TOOK THE CAR BACK OVER 5 TO 6 TIMES AND THEY STILL COULD NOT SMELL OR DULICATE THE PROBLEM. I CONTACTED DAIMLER CHRYSLER AND INFORM THEM OF THE PROBLEMS I WAS HAVING WITH MY BRAKES AND THE DEALER NOT BEING ABLE TO FIND A PROBLEM, THEIR SUGGESTION WAS TO TAKE MY CAR TO ANOTHER DEALER SINCE IT IS STILL UNDER WARRANTY. I WAS TOLD BY THIS DEALER THAT MY BRAKES WERE GOING TO SQUEEK, BECAUSE THEY HAD TO SWITCH MATERIALS, THAT IT ROAD SALT, IT DIRT FROM THE ROAD. I WAS GIVEN SO MANY BOGUS EXCUSES, THAT I DECIDED TO TRY ANOTHER WAY. I NEED HELP. I AFRAID TO DRIVE MY CAR BECAUSE MY BRAKES HAS ALREADY FAILED TO STOP MY CAR ONCE. *AK