NHTSA Complaint #746416 — 2001 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	746416
Vehicle	2001 VOLKSWAGEN JETTA
Component	SEATS
Date Filed	June 11, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

BOTH FRONT SEATS ROCK FRONT TO BACK ON THEIR TRACKS. I HAVE REPORTED THE PROBLEM TO TWO DEALERS FOR A TOTAL OF FOUR TIMES. ONE DEALER ACKNOWLEDGES THE PROBLEM, AND SAYS THAT THERE IS NO FIX, THE OTHER SAYS THAT THE ROCKING IS NORMAL. THESE SEATS ROCK TOO MUCH. THEY ARE A DISTRACTION WHILE DRIVING, THUS CAUSING A SAFETY HAZARD. THIS CAR IS A LEMON. THE DEALER THAT CLAIMS THERE IS NO FIX FOR THIS PROBLEM COULD HAVE EASILY REPLACED THE SEATS. THE DEALER THAT SAYS THIS PROBLEM IS NORMAL HAS OTHER 2001 MODELS WITH THE SAME DEATS, ALL OF WHICH DO NOT ROCK.

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