NHTSA Complaint #746388 — 1997 TOYOTA CAMRY SUSPENSION:FRONT:MACPHERSON STRUT

Complaint Details

ODI Number	746388
Vehicle	1997 TOYOTA CAMRY
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	March 1, 2001
Date Filed	June 11, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE RIGHT FRONT STRUT MOUNT HAS BEEN DETERMINED BY FOWLER TOYOTA TO BE BROKEN. IT ONLY HAS 31,000/WARRANTY IS 36,000/3 YEARS. FOWLER TOYOTA SAID THAT THIS WAS NOT SUPPOSED TO HAPPEN WITH A CAR WITH THAT MANY MILES. I CONTACTED THE DISTRICT MANAGER TO ASK THAT TOYOTA WOULD PAY FOR THE REPAIR. HE REFUSED BECAUSE IT WAS PAST THE 36 MONTHS. HE SAID IT WAS NOT A SAFETY FACTOR.*AK

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