NHTSA Complaint #746274 — 2000 FORD FOCUS

THE REAR SEAT IS STAINED EACH TIME YOU PUT IT DOWN- THERE ARE SOME BLACK BRACKETS THAT SLIDE UP ONTO THE SEAT AND THEY LEAVE HIDEOUS BLACK MARKS ON THE FABRIC IN 8 PLACES AS WELL AS ON THE CLOTHES OF THE NEXT PERSON TO SIT THERE. MY DEALER REPLACED MY BACK SEAT FABRIC BUT FAILED TO REPAIR THE CAUSE OF THE PROBLEM. IT MAKES ME ESPECIALLY ANGRY THAT I PAID $17,000+ FOR A CAR AND I HAVE TO PUT A SHEET DOWN TO HAVE ANYONE SIT IN THE BACK SEAT. I WANT FORD TO FIX THE PROBLEM AND REPLACE THE FABRIC ONE LAST TIME. ALSO, MY FRIEND MARGARET HAS THE EXACT EXACT SAME CAR AND HERS DOES IT AS WELL. WE HAVE SPOKEN TO OTHER FOCUS OWNERS THAT HAVE GOTTEN NO RESOLUTION FROM THEIR DEALER. THANK YOU. *AK