NHTSA Complaint #745682 — 1997 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	745682
Vehicle	1997 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	May 13, 2001
Date Filed	May 24, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

CAM CHAIN TENSIONER FAILED, AS DESCRIBED IN TECHNICAL SERVICE BULLETINS 00M12, 01M01, 12150, 6926. FORD CUSTOMER RELATIONS REFUSES TO COVER THE REPAIR. THEY CLAIM THIS IS NOT A SAFETY ISSUE. I CLAIM IT IS. WHEN MINE FAILED, I WAS NEARLY RUN OVER BY A SEMI TRACTOR TRAILER FOLLOWING BEHIND ME DUE TO INSTANTANEOUS LOSS OF POWER WITHOUT WARNING. FORD SHOULD BE COMPELLED TO ISSUE A GENERAL RECALL ON ALL SUCH ENGINES WITH THIS KNOWN DEFECT.*AK

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