NHTSA Complaint #745612 — 1998 FORD EXPLORER

DURING AUGUST, 2000, I CONTACED NHTSA RELATIVE TO THE TIRE FAILURE ON MY EXPLORE; HOWEVER, THE AGENT I TALKED WITH ON THE TELEPHONE DID NOT TAKE ANY INFORMATION OR SUGGEST ANY ACTION TO BE TAKEN. I WAS INFORMED AT THAT TIME THAT A RECALL WAS IMMIENT. THEREFORE, I MAILED THE NECESSARY DOCUMENTS TO FIRESTONE AND FORD MOTOR COMPANY ON OR ABOUT AUGUST 23, 2000. SINCE THAT TIME I HAVE HAD VERY LITTLE CORRESPONDENCE WITH EITHER COMPANY. THE ONLY THING FIRESTONE HAS SAID IS THAT MY ACCIDENT OCCURED IN OCTOBER 1999, WHICH WAS PRIOR TO THE JANUARY 1, 2000 RECALL DATE. PLEASE ADVISE AS TO HOW TIRES DETERMINED TO BE DEFECTIVE AS OF JANUARY 2000 WERE NOT IN FACT DEFECTIVE AND SUBJECT TO THE SAME RECALL AS THOSE ON MY EXPLORER. THE TIRE ON THE LEFT REAR BLEW OUT ON I-59 BETWEEN BIRMINGHAM AND TUSCALOOSA ON OR ABOUT OCTOBER 14, 1999. THE NEXT DAY I REPLACED ALL TIRES WITH A NEW SET. I LOOK FORWARD TO HEARING FROM YOU SOON REGARDING THIS MATTER.. NO SAFETY DEFEC TLISTED. *AK( DOT NUMBER: )