NHTSA Complaint #745585 — 1997 DODGE GRAND CARAVAN

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC issue reported to NHTSA

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Complaint Details

ODI Number	745585
Vehicle	1997 DODGE GRAND CARAVAN
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Date of Incident	February 6, 2001
Date Filed	May 23, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TWICE DURING OUR OWNERSHIP THE FRONT BRAKE PADS HAVE CRUMBLED AND COMPLETELY FAILED EARLY IN THEIR USEFUL LIVES CAUSING THE ROTORS TO BE BADLY ROUTED. THE FIRST TIME IT HAPPENED THE DEALER HID THE FACT THAT THE PADS FAILED COMPLETELY AND STUCK US FOR THE ENTIRE BRAKE JOB, THE SECOND TIME I WALKED IN UNANNOUNCED TO THE REPAIR AREA AND SAW THE EVIDENCE FIRST HAND. BOTTOM LINE, IF WE HAD BEEN DRIVING AT SPEED EITHER TIME LIVES COULD HAVE BEEN LOST. THIS IS A SERIOUS PROBLEM.*AK

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