NHTSA Complaint #745578 — 1998 PLYMOUTH NEON

I HAVE OWNED MY CAR FOR ONLY 2 YEARS AND 7 MONTHS. I BOUGHT A NEW CAR SO I WOULD NOT HAVE TO GO THROUGH ALL THESE PROBLEMS. MY WARRANTY HAS EXPIRED BUT I FEEL THAT CHRYSLER ISN'T DEALING WITH KNOWN ISSUES THAT ARE A DIRECT RESULT OF THERE OWN DESIGN FLAWS. I WAS GIVEN THE GOODWILL WARRANTY FOR MY HEAD GASKET BUT WAS REQUIRED TO COPAY 250 DOLLARS. MY REQUEST TO HAVE MY A/C FIXED WAS DENIED EVEN THOUGH THERE ARE DOCUMENTED WARRANTIES FOR OTHER MODELS WITH SIMILAR PROBLEMS. MY CAR IS LESS THAN THREE YEARS OLD AND I SHOULDN'T BE HAVING THESE TYPES OF PROBLEM AND IT WOULDN'T BE BAD IF CHRYSLER WOULD JUST TAKE SOME OWNERSHIP FOR THERE KNOWN BUT "SECRET" DEFECTS. I JUST WANT MY CAR TO WORK LIKE A NORMAL 2 AND A HALF YEAR OLD CAR AND FOR CHRYSLER TO STOP PUSHING THE PROBLEMS OFF ON THE FACT THAT OUR WARRANTY HAS RUN OUT. THE JUST DON'T SEEM TO CARE. *AK