NHTSA Complaint #745576 — 1995 FORD TAURUS

THE SHORT BLOCK WAS REPLACED 2/23/98 , UNDER RECALL FOR GASKET PROBLEM THIS DID NOT FIX THE PROBLEM . MILEAGE 30577 . ON APP. 4/7/00 A COMPLETE ENGINE ASSEMBLY WAS INSTALED . THIS INSTALLATION COMPOUNDED THE PROBLEM AS THE ENGINE WOULD CONTINOUSLY LOOSE WATER FROM THE COOLINGN SYSTEM. THE DEALER HAS TRIDE MANY THINGS TO FIX THE PROBLEM SOME OF THEM FROM REPAIR BULLETINS AND OTHERS SUGGESETED BY REP. . I HAVE HAD THIS CAR IN THE SHOP MANY TIMES BOTH DOCUMENTED AND SOME NOT DOCUMENTED. THE FINAL ANSWER I RECEIVED THAT THEY DID NOT KNOW WHAT THE PROBLEM IS AND FORD COULD NOT SOPPORT FUTHER ASSISTANCE. I CALLED THE FORD CUSTOMER SERVICE DEPARTMENT AND WAS TOLD THAT ONCE A CAR WAS OUT OF WARENTY FORD WAS NO LONGER RESPONSIBLE FOR TRYING TO FIX AN EXTENDE PROBLEM EVEN THOUGH THEY HAD NOT FIXED IT DURING THE WARENTY PERIOD. THEY SAID THIS WAS A PROBLEM PECULAR TO THIS VEHICLE AND THERFORE THEY HAD DID ALL THEY COULD. BY THE WAY THE COMPLETE ENGINE ASSEMBLY WAS REPLACED UNDER MY EXTENDED WARENTY AND SUPOSUDLY HAD A 12 THOUSAND MILE WARENTY. I FEEL I AM STUCK WITH A BAD SITUATION. ANY HELP WOULD BE APPRECIATED.7*AK