NHTSA Complaint #745390 — 1995 VOLKSWAGEN JETTA

MASTER COMPUTER ORIGINALLY BLOWN 4/15/00, MILEAGE 93,000. REPAIRED AND REPLACED 5/00. BLOWN AGAIN 4/01/01. 11 MONTHS AND 17,000 MILES LATER AT 110,000. MASTER COMPUTER TIMING MECHANISM CONTROLLING THROTTLE SECTION ONLY WENT OUT AND CAUSING THE CAR TO REACT TO LATE TO THROTTLE PRESSURE OR OVERTHROTTLE. THE CAR SURGES, HESITATES TO START AND LOSES ALL POWER INCLUDING STEERING IF ANY OTHER HEAVY ELECTRICAL COMPONETS REQUIRING ADDITIONAL AMPS SUCH AS A/C UNIT ARE ENGAGED. APRIL 1ST CAR WOULD REFUSED TO START, FINALLY STARTED AND SMELLED OF FUEL. APRIL 2ND CAR WAS TAKEN TO VW OF CONCORD CA. DIAGNOSIS, SPARK PLUGS AND $80.00. APRIL 3RD CAR DRIVEN AND SAME PROBLEM. APRIL 3RD-7TH CAR PARKED UNABLE TO DRIVE SAFELY. APRIL 7TH OR 8TH DROPPED IN THE NIGHT DROP FOR DIAGNOSIS ON APRIL 9TH. CAR WAS IN SHOP FROM APRIL9-APRIL24TH. APRIL 24TH PICKED UP CAR AND $250.00 BILL. DIAGNOSIS, FUEL INJECTOR CLEANING AND THROTTLE ADJUSTMENT. APRIL 25TH CAR STALLS 2 TIMES IN MOVING TRAFFIC. NO WARNING LIGHTS, NO SOUNDS AND NO WARNING. CAR WENT DEAD AND WAS COMPLETELY SILENT AND NO STEERING AND NO BRAKING. ROLLED TO STOP ON HIGHWAY AND TURNING IN TRAFFIC. NO WARNING EITHER TIME, JUST COMPLETELY DEAD. OWNER CALLED DEALER AND CAR WAS DRIVEN BACK TO SHOP APRIL 25TH. APRIL 22TH-MAY2ND CAR IN SHOP. MAY 3RD, DEALER THOUGHT IT WAS THE FUEL PRESSURE REGULATOR. MAY 4TH, DEALER CALLED WAS NOT THE FUEL PRESSURE REGULATOR. MAY 5TH DEALER PHONED, PERHAPS IT IS THE MASTER COMPUTER, YET AGAIN. MAY 6TH CONFIMED IT IS THE MASTER COMPUTER. MAY 7TH-9TH NO CALL FROM DEALER, CAR STILL IN SHOP. MAY 9TH, OWNER CALLS VW-AMERICA TO FIND OUT ABOUT GETTING A POSSIBLE EXTENTION ON THIS WARRANTY AND WAS GIVEN REFERENCE NUMBER. VW-AMERICA WAS QUITE RUDE AND NON-INFORMATIONAL AND REFUSED TO SPEAK OF ANY POSSIBLE DEFECTS IN REPLACEMENT PARTS. MAY 14TH, CALLED BACK VW-AMERICA, ONCE AGAIN RUDE AND ALL OWNERSHIP INFORMATION WAS STILL INCORRECT THAT WAS TO BE CHANGED ON 5/11/01. 5/15 CAR STILL AT SHOP