NHTSA Complaint #745381 — 1997 CHEVROLET ASTRO POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	745381
Vehicle	1997 CHEVROLET ASTRO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 11, 2001
Date Filed	May 17, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

MY FEELING ON THIS VEHICLE IS AS FOLLOWS: THIS IS A RELITIVELY NEW ASTRO VAN, BEING ONLY 4 YEARS OLD, I WOULDN'T HAVE EXPECTED TO HAVE TO ABSORB THE COST OF A REBUILT TRASMISSION ALREADY. AFTER SPEAKING WITH OUR TRASMISSIONS SPECIALIST, HE ADVISED WE CONTACT SOMEONE REGARDING THIS VAN. THE PROBLEM WITH THE TRASMISSION WAS CAUSED BY 2 TORQUE BEARINGS THAT EXPLODED WITHIN THE TRANSMISSION, THUS CAUSING THE DAMAGE. HE LET ME KNOW THAT THIS IS NOT A NORMAL OCCURANCE IN THIS VEHICLE, THERE HAD TO BE A FLAW. TORQUE BEARINGS JUST DO NOT "EXPLODE." THE COST TO REMEDY, WHAT I FEEL IS A MANUFACTURE DEFECT, HAS CAUSED A HARDSHIP FOR MY FAMILY. I WOULD APPRECIATE ANY HELP WITH THIS MATTER.*AK

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