NHTSA Complaint #745319 — 1996 MERCURY MYSTIQUE

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	745319
Vehicle	1996 MERCURY MYSTIQUE
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	April 23, 2001
Date Filed	May 16, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FIRST ENGINE FAILURE OCCURRED WITHOUT WARNING AFTER EXITING THE FREEWAY, DEALERSHIP FAILED TO ACKNOWLEGE ENGINE FAILURE AND INSISTED THE PROBLEM WAS THE BATTERY. ENGINE FAILED AGAIN AFTER PICKING UP CAR FROM DEALERSHIP AFTER THEY HAD IT 3 DAYS. HEAD GASKET WAS REPAIRED AND ENGINED FAILED AGAIN. FORD REFUSES TO TAKE ANY RESPONSIBILITY.

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