NHTSA Complaint #744793 — 2000 VOLVO S40

VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	744793
Vehicle	2000 VOLVO S40
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	May 1, 2001
Date Filed	May 7, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

I CONTACTED MY VOLVO DEALER 3 MONTHS AGO FOR REPLACEMENT WHIPPER BLADES. THE PARTS MANAGER EXPLAINED THAT THE REPLACEMENT PART IS DEFECTIVE. IT "WOBBLES" ON THE WINDSHIELD. HE SAID TO WAIT 2 MONTHS FOR NEW ONE. I CONTACTED HIM A WEEK AGO AND THE PROBLEM WAS STILL THERE. I WENT TO THE DEALER AND THE SERVICE MANAGER PUT A SET ON MY CAR AND SHOWED ME HOW THEY WILL WOBBLE AND FALL OFF. I CONTACTED VOLVO USA AND WAS TOLD "THEY KNOW ABOUT THE PROBLEM, BUT ARE NOT MAKING ANY CHANGES." THEY FELT THEY WOULD ONLY FALL OFF IF THE WIPER WAS LIFTED FROM THE WINDSHIELD LIKE FOR CLEANING. *AK

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#561662 — July 9, 2001 — THE WINDSHIELD WIPERS CHATTER, THE DEALER REMOVED THE WAX. NLM

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