NHTSA Complaint #743731 — 1998 CADILLAC DEVILLE

RIGHT REAR GOODYEAR CONQUEST TIRE, SERIAL NUMBER M6XOEDWR447, EXPLODED DISINTEGRATING THE RIGHT REAR SPLASH GUARD, ESTIMATED DAMAGE $195.00 PLUS $125.00 FOR THE REPLACEMENT TIRE. TIRES WERE NOT ORIGIANAL EQUIPMENT AND PLENTY OF TREADWARE REMAINING. PER THE GOODYEAR MECHANIC, THE FOLLOWING TOOK PLACE WITHIN 10 MILES AND LESS THAN 20 MINUTES: I PICKED UP A NAIL, THREW THE NAIL WHICH ALLOWED THE AIR TO ESCAPE, WHEN THE TIRE PRESSURE BECAME TOO LOW THE TIRE CAME OFF THE RIM AND EXPLODED. I PULLED OVER TO THE SHOULDER OF THE ROAD DUE TO THE EXTREMELY LOUD NOISE THAT OCCURRED WHEN THE TIRE EXPLODED. DESPITE WHAT THE GOODYEAR DEALER OR GOODYEAR CUSTOMER SERVICE SAID IN THEIR REPONSE TO MY E-MAIL, I BELIEVE THERE IS SOMETHING WRONG WITH THIS TIRE AND SHOULD NOT HAVE HAD TO PAY FULL PRICE FOR THE REPLACEMENT. I AM OBTAINING INFORMATION ON FILING A CLAIM AND WILL FILE ONE ONCE IT IS RECEIVED. I HAVE PICTURES OF THE EXPLOSION RESULT. MY OFFICE E-MAIL, ALL LOWERCASE LETTERS IS: [email protected]. *AK (TIRESIZE: P22560R16)( DOT NUMBER: TIRE SIZE: P22560R16 )